All orders are sent by First Class Royal Mail, (Signed For, for high value deliveries) or Parcel Force.
Excess postage charges will be refunded - please contact us for clarification if the charge looks excessive.
For deliveries to the Channel Islands please ensure that the country is left as United Kingdom - do not change it to the name of the island.
Returns are accepted within 14 days - please contact us with all return enquiries first. Please see also the information in the Returns link on this page.